Shipping & Delivery Policy

EKTA SEAL is committed to delivering high-quality security sealing products in a timely and secure manner. This Shipping Policy outlines the terms and conditions related to the shipment and delivery of orders placed with us.

Order Processing Time

  • All orders are processed after order confirmation and receipt of advance payment, wherever applicable.

  • Standard processing time ranges between 3 to 10 working days, depending on:

    • Product type

    • Order quantity

    • Customization requirements (logo, serial number, color, size)

  • Custom-manufactured or bulk orders may require additional processing time, which will be communicated at the time of order confirmation.

Shipping Methods

  • Orders are shipped through reliable third-party logistics and courier partners.

  • Mode of transportation (road, air, or sea) is selected based on order size, destination, and customer preference.

Domestic Shipping (India)

  • We ship across all major locations in India.

  • Estimated delivery time after dispatch is 3 to 7 working days, depending on the destination.

  • Remote or non-serviceable locations may take longer.

International Shipping & Exports

  • EKTA SEAL undertakes international shipments as per mutually agreed Incoterms.

  • Delivery timelines depend on destination country, customs clearance, and shipping mode.

  • Import duties, customs taxes, and clearance charges are borne by the buyer, unless otherwise agreed in writing.

Shipping Charges

  • Shipping charges are calculated based on:

    • Weight and volume of shipment

    • Delivery location

    • Mode of transport

  • Shipping charges will be clearly mentioned in the final quotation or invoice.

Packaging & Dispatch

  • All products are securely packed to prevent damage during transit.

  • Dispatch details, including tracking information (where available), will be shared with the customer after shipment.

Delivery Delays

EKTA SEAL shall not be held responsible for delays caused by:

  • Natural disasters

  • Strikes or lockdowns

  • Customs clearance delays

  • Transportation or courier service disruptions

  • Any unforeseen circumstances beyond our control

Damaged or Lost Shipments

  • In case of visible damage, customers are advised to inform us within 48 hours of delivery with supporting photographs.

  • Claims will be evaluated in coordination with the logistics partner.

  • EKTA SEAL’s liability is limited to the extent permitted by applicable laws.

Incorrect Delivery Information

  • Customers are responsible for providing accurate shipping details.

  • EKTA SEAL is not liable for delays or losses resulting from incorrect or incomplete address information.

Partial Shipments

  • In some cases, orders may be shipped in multiple consignments depending on availability and logistics constraints.