Shipping & Delivery Policy
EKTA SEAL is committed to delivering high-quality security sealing products in a timely and secure manner. This Shipping Policy outlines the terms and conditions related to the shipment and delivery of orders placed with us.
Order Processing Time
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All orders are processed after order confirmation and receipt of advance payment, wherever applicable.
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Standard processing time ranges between 3 to 10 working days, depending on:
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Product type
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Order quantity
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Customization requirements (logo, serial number, color, size)
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Custom-manufactured or bulk orders may require additional processing time, which will be communicated at the time of order confirmation.
Shipping Methods
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Orders are shipped through reliable third-party logistics and courier partners.
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Mode of transportation (road, air, or sea) is selected based on order size, destination, and customer preference.
Domestic Shipping (India)
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We ship across all major locations in India.
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Estimated delivery time after dispatch is 3 to 7 working days, depending on the destination.
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Remote or non-serviceable locations may take longer.
International Shipping & Exports
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EKTA SEAL undertakes international shipments as per mutually agreed Incoterms.
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Delivery timelines depend on destination country, customs clearance, and shipping mode.
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Import duties, customs taxes, and clearance charges are borne by the buyer, unless otherwise agreed in writing.
Shipping Charges
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Shipping charges are calculated based on:
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Weight and volume of shipment
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Delivery location
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Mode of transport
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Shipping charges will be clearly mentioned in the final quotation or invoice.
Packaging & Dispatch
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All products are securely packed to prevent damage during transit.
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Dispatch details, including tracking information (where available), will be shared with the customer after shipment.
Delivery Delays
EKTA SEAL shall not be held responsible for delays caused by:
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Natural disasters
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Strikes or lockdowns
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Customs clearance delays
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Transportation or courier service disruptions
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Any unforeseen circumstances beyond our control
Damaged or Lost Shipments
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In case of visible damage, customers are advised to inform us within 48 hours of delivery with supporting photographs.
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Claims will be evaluated in coordination with the logistics partner.
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EKTA SEAL’s liability is limited to the extent permitted by applicable laws.
Incorrect Delivery Information
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Customers are responsible for providing accurate shipping details.
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EKTA SEAL is not liable for delays or losses resulting from incorrect or incomplete address information.
Partial Shipments
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In some cases, orders may be shipped in multiple consignments depending on availability and logistics constraints.
